Yes, just like an automobile battery you will need to recycle them. Most communities have a recycle depot where you can drop the batteries off. If your local dealer replaced your batteries, they would recycle the batteries for you.
How often do I need to charge the batteries?
We recommend charging your scooter or power chair batteries after every use. If you do not use your scooter or power chair every day, we recommend that you charge the batteries once a week.
Where can I find my serial number?
Shoprider serial number tags are located on the frame at the rear or on the seat post. Eclipse serial number tags are located on the seat posts. Lift chair serial number tags are located on the rear frame.
What is covered under warranty?
Detailed warranty information is listed within the Batteries & Battery Charging and Warranty section of the products instruction manual .
Is my warranty transferable to another owner?
No. Warranties are not transferable. Warranty coverage is only given to the original purchaser.
Can I register my product online for warranty?
Yes, please go to our main home page and click on “warranty registration.”
How do I get service for my scooter or power chair?
If your scooter or power chair needs to be serviced or repaired, please contact your local dealer. If you are unable to locate a dealer in your area, please go to “Where to Buy” at the top of our homepage. Type in your postal code into the search box. A list of authorized dealers in your area will appear.
Where can I find a copy of a user’s manual?
Each product comes with a user’s manual. Please email service@eclipsemedical.com to request a digital copy of your manual.
How can I get spare parts for my scooter or power chair?
To order parts for your scooter or power chair, please contact the local dealer where you originally purchased the scooter or power chair from. If you are unable to locate a dealer in your area, please go to “Where to Buy” at the top of our homepage. Type your postal code in the search box. A list of authorized dealers in your area will appear.
Can I purchase directly from Eclipse Medical Inc.?
No, Eclipse Medical Inc. is the Canadian authorized wholesale distributor for Shoprider and Eclipse products. To locate an authorized dealer in your area, please go to “Where to Buy” at the top of our home page. Type your postal code in the search box. A list of authorized dealers in your area will appear.
Since 1990 